Privacy Policy

Introduction

At Bold Uniq® Purple Hair Mask, Purple Shampoo, Hair Mask (“we”, “us”, or “our”), we respect the privacy of our users (“user” or “you”). This Privacy Policy outlines how we collect, use, and disclose information received through our website and associated services.

We created this privacy policy to demonstrate our firm commitment to the privacy of our users. We believe that transparency and openness are foundational to creating a trusted online experience. By detailing our practices in plain language, we hope to empower you to make informed decisions about sharing your personal information.

Information We Collect

We only collect information that helps us achieve the purpose set out in this Privacy Policy. We collect it in two ways: directly from you, and from third parties.

Information we collect directly from you

Account information. We collect information about you when you register for an account, place an order, sign up for our newsletter, respond to a survey, fill out a form, request customer support, or otherwise engage with us. This information includes name, email address, and any other information you choose to provide.

Order information. We collect information about the products and services you purchase from us. This includes item type, quantity, price, order number, date, payment method, shipping address, and other order details.

Payment information. We collect certain payment and billing information when you pay for products or services, such as credit card number, expiration date, billing address, telephone number, and delivery details. This information is processed and stored by our payment service provider and used to complete your purchase.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our customer support team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Information we collect from third parties

Social media. If you interact with us on social media platforms like Facebook, Instagram, Twitter, LinkedIn, Youtube, etc., we may collect information that you make available to us on those platforms. This includes your account ID or username, and other public information accessible on those platforms.

Third party services. We may utilize third party services like Google Analytics that collect usage information through cookies, log data, device identifiers, location data and other information about your interactions with our services. We use this information to analyze how users interact with the website.

How We Use Information

We only use your information where we have a legal basis to do so. This includes:

To fulfill a contract, or take steps linked to a contract: This is relevant when you make a purchase, or enter into any other contract with us.
When it is in our legitimate interest: For example, we may use your information to provide, maintain, and improve our products and services. We may also use it to respond to your comments and questions, and provide customer service.
To comply with law: In some cases, we may have a legal obligation to use your information to comply with applicable laws and regulations.
When we have your consent: For instance, if we require your consent for marketing purposes, we will specifically ask for your consent. You may revoke consent at any time.

Below are some specific ways we use your information:

Account registration. We use your name, email address, phone number, and other information you provide to create and manage your account.
Purchases. We use order, payment, and delivery details to process and ship products or services you purchase from us.
Communications. We use contact information to respond to your inquiries, complaints, and other requests. We generally communicate with you via email, phone calls, SMS, social media, and other means.
Marketing. With your consent, we may send you marketing communications related to our business. You can opt out of these at any time.
Analytics. We use analytics tools to better understand who our users are, how they interact with our services, and how we can improve. This includes cookies and other technologies that generate log data.
Legal compliance. We may need to use your information to comply with legal and regulatory obligations, such as detecting, investigating and preventing fraud, intellectual property infringement, violations of our terms, or other illegal activity.

How We Share Information

We do not sell or rent your personal information to third parties. The main ways we share your information are:

Service providers: We partner with third party service providers to perform services on our behalf. This includes payment processing, order fulfillment, email hosting, marketing, analytics, customer support, website hosting, infrastructure provision, IT services, auditing, and other services. These parties only receive the information they need to perform their designated functions.
Business transfers: If we are involved in a reorganization, merger, acquisition, bankruptcy, dissolution, or other transaction involving the transfer of any portion of our business, assets, or stock, your information may be one of the business assets transferred as part of the transaction.
Law enforcement: We may be required to disclose your information if we reasonably believe it’s necessary to comply with a court order, subpoena, legal process, law enforcement or national security requirements. We may also share information if disclosing it is reasonably necessary to enforce our Terms of Service or other agreements.
Legal rights: We may disclose your information if we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our rights or safety, violations of our policies, or as evidence in litigation.

In all scenarios, we aim to share the minimum amount of information necessary to complete the task.

Data Security

We are committed to protecting your information using technical, administrative, and physical safeguards to reduce risks of loss, misuse, unauthorized access, disclosure, and alteration. Some of our safeguards include:

Data encryption
Firewall protection
Access controls
Employee training
Data anonymization and minimization
Regular testing and updates to technical safeguards

However, while we strive to protect your information, we cannot guarantee the security of data transmitted to us or stored on our systems. Any transmission remains at your own risk. Once received, we apply rigorous controls to safeguard data within our systems.

Data Retention

We only retain your personal information for as long as necessary to fulfil the purposes we collected it for. This includes satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and whether we can achieve those purposes through other means.

After expiry of the retention period, your personal information will be anonymized, deleted, or destroyed. Please contact us if you would like further details on retention timelines applicable to your personal information.

International Data Transfers

We are headquartered in the United States. Any information processed by us may be transferred to and stored in the United States or other countries around the world. These countries may have data protection laws that are different from the laws of your country.

Where we transfer personal information across borders, we take measures to ensure your information receives an adequate level of protection, including:

EU-U.S. and Swiss-U.S. Privacy Shield certification
Standard Contractual Clauses approved by European Commission
Information security controls
Privacy and data handling training
Limited access to and sharing of personal information

Third Party Sites

Our website may contain links to third party websites and services. We are not responsible for the practices employed by these websites and services. Your activities on those sites are governed by the privacy statements of those providers. Please read their privacy policies to understand how your information is handled.

Your Choices & Rights

Marketing communications. You can opt out of receiving marketing emails from us by following the unsubscribe instructions at the bottom of each email, or contacting us directly. Even if you opt out, we may still send you non-marketing communications, like order confirmations or customer service related messages.
Cookies. Most web browsers are set to accept cookies by default. You can change your browser settings to remove or reject cookies, though it may impact your ability to access or use parts of our website.
Promotional communications. If you receive any promotional communications from us, like email newsletters, you can always opt out by following the unsubscribe instructions included in each message.
Changes to information. You can update or correct personal information by logging into your account and modifying your profile. You can also contact us for assistance.
Deletion. You can request deletion of your personal information by contacting us. We will comply, unless certain information is required to be retained under legal obligations or to resolve disputes.
Restriction. You can ask us to restrict the processing of your personal information when you contest its accuracy, if it has been unlawfully processed, or if you object to us processing it for legitimate interests. We will investigate and comply where appropriate.
Objection. You may have the right to object when we process your personal information for the legitimate interests described earlier. We will consider each case and comply where appropriate.
Portability. In some cases, you may have the right to request your personal information be delivered to you or a third party in portable, machine-readable format. This applies to information you provided consent for us to process, or information processed to fulfill a contract with you.
Complaints. You have the right to lodge a complaint directly with any applicable supervisory authority if you believe we violated any applicable data protection laws. We encourage you to reach out to us directly first, and we will investigate and attempt to resolve any issues.

Changes to this Policy

We may periodically make changes to this Privacy Policy to reflect company updates or changes in applicable laws. Revisions will take effect when published on our website. For material changes, we will notify you through the website, email, or other means prior to the changes taking effect.

The date at the beginning of this Privacy Policy indicates when it was last updated. Your continued use of our services after a revised Privacy Policy signifies acceptance of the current version.

Contact Us

Please don’t hesitate to contact us if you have any questions about our privacy practices or this policy. Our data protection team will respond as soon as possible.

You may contact us at:

Email: [email protected]

Phone: (555) 555-5555

Mail:

Bold Uniq Privacy Team
123 Main St
Anytown, TX 12345
USA